What are Metrics?

What are Metrics?

• A. Quantitative indicators only
• B. Qualitative indicators only
• C. Indicators with no protocols
• D. Quantitative and qualitative indicators with technical protocols

Answer: (D)

Metrics are measurements used to quantify or describe sustainability performance. They include both numbers (quantitative indicators like energy use per unit of production) and descriptive items (qualitative indicators such as governance processes or risk management practices). What makes them usable across companies is the technical protocols that accompany them—clear definitions, scope, units, data collection methods, and calculation rules—so data can be compared reliably over time and across organizations. Choosing only quantitative or only qualitative indicators misses important aspects of performance, and reporting without protocols undermines consistency.

Metrics are measurements used to quantify or describe sustainability performance. They include both numbers (quantitative indicators like energy use per unit of production) and descriptive items (qualitative indicators such as governance processes or risk management practices). What makes them usable across companies is the technical protocols that accompany them—clear definitions, scope, units, data collection methods, and calculation rules—so data can be compared reliably over time and across organizations. Choosing only quantitative or only qualitative indicators misses important aspects of performance, and reporting without protocols undermines consistency.